Services of the Institute

Matters administered, heard online and in person

I

Matters administered

Parties submit to the Institute by an arbitration clause in their contract, or by a submission agreement after a dispute has arisen.

Part IDomestic arbitration

Commercial, contractual and financial disputes seated in India.

Section 2(1)(f)International commercial arbitration

Disputes in which a party is foreign, conducted in English.

Section 29BFast-track arbitration

Decided on documents, with the award within six months.

Mediation Act, 2023Mediation

Confidential negotiation before a neutral mediator.

Part IIIConciliation

A signed settlement has the effect of an arbitral award.

FacilitationFacilitated arbitration

Facilities for arbitrations under other rules, including ad hoc.

II

Physical and online, as one

Online and physical hearings are two means within one procedure, both on ARBITRA.

Distance

No party need travel to be heard. Where a sitting in person is warranted, the tribunal may meet wherever it considers appropriate. S. 20(3)

Convenience

One electronic record for filings, service, pleadings and orders, open at any hour; hearings fixed across time zones.

Cost

No travel, venue or lodging for routine sittings. Physical hearings are kept for witnesses and inspections.